Returns & Exchanges

At Skindepth, we want you to be completely satisfied with your skincare journey, which is why we offer a 30-day return policy for unused and unopened products. If your selection isn't the perfect fit for your skin, our seamless return process ensures a stress-free resolution.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'Order History' section to select the items you wish to return and submit a formal request.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all protective seals are intact and including a copy of your packing slip.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.